FREQUENTLY ASKED QUESTIONS

Answers to Common Ottawa HVAC Questions

My furnace seems to turn on and off very frequently, is there a problem?

Yes. The act of equipment turning on and off very frequently is called short cycling, and may lead to severe damage to your system. Call us to resolve the issue.

No matter how high or low I set my thermostat, I don't get my house to my desired temperature.

It may be possible that your thermostat is not functioning correctly. However, your heating or cooling system could be in need of some maintenance or may not be properly sized for your home. We recommend contacting us to have your system examined by a licensed HVAC technician.

I don't get the same amount of air flow throughout my registers, what can I do?

It is always important to make sure that your house’s duct work is free and clear of all debris and blockages. Investing in a good duct cleaning service can truly be beneficial in the long term maintenance of your homes heating and cooling system.

Is there anything that can be done about the noise coming from my furnace?

Generally speaking, the older your equipment is, the more noise is it likely to make. We recommend calling for an inspection by our licensed HVAC technician if you feel it is too noisy.

What can I do to try and reduce my carbon foot print?

Propane and Natural gas are both hydrocarbon fuels, and thus when burned in a safe manner, release carbon dioxide gas into the air. So to reduce your carbon footprint, you need to use less energy. Replacing old mid-efficiency appliances for newer high efficiency models allows for the greatest reduction in energy consumption. Another important factor is to properly insulate and vapour barrier your home. Otherwise, you will simply lose all the heat generated by your new furnace.

What are tankless water heaters?

Unlike conventional hot water tanks that store heated water until needed, tankless water heaters heat water on demand, as it is being used.

I want to protect my family from Carbon monoxide, what can I do?

Carbon monoxide is a dangerous, invisible gas, without taste or smell. You will never know that you have been exposed. Make sure your home is setup with a carbon monoxide detection system to protect you and the ones you love. As of October 25, 2014, all homes in Ontario require a carbon monoxide detector to be installed.

How can I know if I have a problem with the indoor air quality in my home?

Do odors linger too long in the house? Having difficulties keeping your allergies under control while in your home? Does it get too stuffy and is the house too hot or too cold? These are some of the signs that you need to address problems with indoor air quality. If so, call us for a consultation.

Is it really beneficial to replace my old thermostat in my home?

Yes! Replacing old thermostats with the new programmable variety is the way to go. Not only does the thermostat better control the temperature demands of the house, but you can program a heating or cooling schedule for the home. Nobody in the house while you’re at work? Program your thermostat to lower the temperature while you are gone. You won’t even feel the difference!

How is the efficiency of my furnace measured?

A furnace’s efficiency is measured by its “AFUE” – annual fuel utilization efficiency. It’s a term for describing a furnace’s seasonal energy performance. Given the rise in current fuel prices, high-efficiency appliances will lower your costs by using less energy.

Testimonials

What our Ottawa Clients say about Advanced HVAC

Micheline Collin

"Had an excellent experience with Advance HVAC. Alexandre wore protective gear while servicing the furnace and AC. Respected social distancing protocol. Very professional. The price I was quoted Online was what I paid. I would recommend them in a heart beat! Excellent service!!"

Jessica McIntyre

"Had an excellent experience with Advance HVAC, we looked at a few different companies and decided on this one. They were super responsive, friendly, and courteous. They wore protective gear while installing our unit, and respected social distancing protocol. Very professional. We would recommend them in a heart beat! Excellent service!!"

Eliza Bateman

"Efficient, quick and thorough work by our technician, who also explained everything to us, and gave us some helpful tips for keeping our furnace running well for a few more years. Cost also v. reasonable! Definitely would recommend the furnace maintenance service."

David Tesarowski

"Our furnace stopped working at the folks at Advanced arrived as soon as they could and provided a thorough review of the issue and made prompt recommendations. They even dropped off a few space heaters to help us through this tough time!"

Jocelyne P

"Alexandre is very professional and thorough. Cleaned and checked the furnace and gas FP. He addressed all my concerns. I feel good knowing that this equipment is in good working order. It’s comforting to know I can look forward to a warm and comfy fall and winter."

Phil N

"Have used the 3rd year in row for HVAC installation and maintenance and they are always reliable and good quality. Service technician Matt was very friendly and took the time to talk me through a few questions I had as well about technical expansion ideas I had. Highly recommended!"

Gayl McKinley

"Very pleased with the professionalism and thoroughness of the entire process. From calling for an appointment right through the actual maintenance procedure everything was smooth. Matt was courteous with my questions and wore a mask the entire time. I will continue to use Advanced HVAC for all my future needs."

Marlene Sadler

"My home is warm again! I called late in the afternoon and Matt arrived the next morning. He was knowledgeable, professional, serviced & repaired my furnace. As an added bonus he educated me on a couple of technical aspects for the unit. Advanced HVAC is definitely who I’m calling for future HVAC requirements. Thank you!"

Gabriel Bisson

"Received a fair price for a new 1.5 ton AC unit. The workers showed up on time and were able to install in an afternoon. We are happy with the service and quality of work."

Cassandra Bernard

“Advanced HVAC did a fantastic job on our AC replacement, going above and beyond the contract to make sure the work was done well. The techs were friendly and very professional, and they did a great job keeping our home clean throughout the installation. Would definitely hire Advanced HVAC again.”

Trevor Burton

“I had Advanced HVAC perform my annual furnace maintenance and their service was outstanding. The technician (Andrew) arrived on time and was very courteous and professional. He explained in detail all of the maintenance he performed and happily answered all of my questions. Highly recommended.”

Advanced HVAC in Ottawa

With 100+ years of combined experience, Advanced HVAC provides fast and efficient 24-hour emergency HVAC service in Ottawa, 365 days a year. A friendly & highly competent Advanced HVAC technician is always ready to assist you.

613-833-9963

65-5450 Canotek Road
Ottawa, Ontario K1J 9G5